Website Terms of Use

Last updated: 19.06.2026

1. Introduction

These Terms of Use govern access to and use of the website europe-food-machinery.com, referred to below as the “Website”.

The Website is operated by “Europe A-Z” Ltd, a company registered in the Republic of Bulgaria, with UIC 175125307, Registered office and management address: Country: Bulgaria

Region: Sofia (capital), Municipality: Stolichna

Locality: Sofia, postal code 1124

Sredets district

Street: 23 Tsar Ivan Asen II St., entrance A, floor 3, apartment 7, referred to below as the “Company”, “we”, “us”, or “our”.

By accessing or using the Website, you agree to these Terms of Use. If you do not agree with them, please do not use the Website.

2. Nature of the Website

The Website is provided solely for general informational and corporate presentation purposes.

The Website presents information about our company, activities, engineering capabilities, research and development, machine concepts, technologies, projects, prototypes, products under development, and related business information.

The Website is not an online store. We currently do not sell products, machines, spare parts, software, services, or other goods directly through the Website. No sales contract, service contract, order, reservation, or other binding commercial transaction is concluded through the Website unless we have expressly agreed otherwise in a separate written agreement.

Any enquiry sent through the Website, by email, telephone, or another communication channel is non-binding and does not create a contractual obligation for either party.

3. No binding offer

The information published on the Website does not constitute a legally binding offer, quotation, technical commitment, guarantee, assurance, or contractual proposal.

Any commercial proposal, offer, quotation, technical specification, delivery time, price, warranty, or service term is valid only if issued by us separately and expressly in writing.

We reserve the right to refuse, change, or withdraw any preliminary discussion, enquiry, technical proposal, or commercial communication before a written contract is concluded.

4. Information about machines and technical developments

The Website may contain descriptions, images, drawings, technical data, diagrams, 3D models, videos, animations, specifications, performance indicators, project descriptions, or other information related to machines, components, systems, prototypes, or technologies.

This information is provided for general informational purposes only. It may be incomplete, preliminary, approximate, experimental, subject to testing, certification, or further technical development.

Unless expressly confirmed by us in a separate written agreement, the information on the Website should not be considered:

• an operating manual;
• a technical manual;
• a safety instruction;
• an installation manual;
• a declaration of conformity;
• a statement regarding CE marking;
• a warranty;
• a performance guarantee;
• a recommendation for a specific industrial application;
• a commitment to manufacture, deliver, or sell a specific product.

Before purchasing, implementing, integrating, modifying, or using any machine, component, system, or technical solution, a separate technical assessment, risk assessment, and verification of compliance with applicable regulatory requirements should be carried out.

5. Accuracy and availability of information

We make reasonable efforts to ensure that the information on the Website is accurate, up to date, and useful. However, we do not guarantee that the Website or the information on it will always be complete, accurate, up to date, uninterrupted, error-free, or suitable for a specific purpose.

We may update, change, suspend, remove, or discontinue any part of the Website at any time without prior notice.

6. Intellectual property

Unless otherwise stated, all intellectual property rights in the Website and its content belong to us or our licensors.

This includes, but is not limited to, texts, images, photographs, graphics, drawings, designs, technical descriptions, diagrams, videos, animations, logos, trademarks, trade names, software, source code, layout, structure, databases, and other materials.

You may view the Website for your internal informational purposes. You may not copy, reproduce, modify, publish, distribute, sell, license, reverse engineer, extract by automated means, bulk download, or otherwise use the Website content for commercial purposes without our prior written consent.

Nothing on the Website grants you a license or right to use our intellectual property unless expressly permitted in these Terms of Use or by applicable law.

7. Permitted use

You agree to use the Website only lawfully and responsibly.

You must not:

• use the Website in a way that may damage, overload, disrupt, or impair its operation;
• attempt to gain unauthorized access to the Website, servers, systems, or data;
• introduce viruses, malware, harmful code, or other harmful technologies;
• use automated systems, bots, scrapers, or web crawlers to extract data without permission;
• copy or misuse the Website content;
• use the Website for fraud, unlawful activity, or misleading communication;
• interfere with the security or normal operation of the Website.

We may restrict, suspend, or block access to the Website if we reasonably believe that a user has breached these Terms of Use or has misused the Website.

8. Links to third parties

The Website may contain links to third-party websites, platforms, services, or resources. These links are provided for convenience and information only.

We do not control and are not responsible for third-party websites, their content, accuracy, availability, security, privacy practices, or terms of use.

Access to third-party websites is at your own risk.

9. Disclaimer of warranties

The Website is provided as is and as available.

To the maximum extent permitted by law, we exclude all warranties, assurances, and conditions relating to the Website and its content, whether express or implied.

We do not guarantee that the Website will meet your requirements, operate without interruption, be secure, be error-free, or be free of viruses or other harmful components.

10. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for any direct, indirect, incidental, consequential, special, or punitive damages, lost profits, loss of revenue, loss of business, loss of data, production interruption, reputational damage, or other losses arising from or related to use of or inability to use the Website.

Nothing in these Terms of Use excludes or limits liability that cannot be excluded or limited under applicable law.

11. Personal data

We process personal data in accordance with our Privacy Policy.

12. Cookies

The Website may use cookies and similar technologies. More information is available in our Cookie Policy.

13. Changes to these Terms of Use

We may amend these Terms of Use from time to time. The updated version will be published on this page with a new “Last updated” date.

Continuing to use the Website after the updated Terms of Use have been published means that you accept those updated Terms of Use.

14. Governing law and jurisdiction

These Terms of Use are governed by the laws of the Republic of Bulgaria.

All disputes arising from or related to the Website or these Terms of Use shall be referred for resolution to the competent Bulgarian courts, unless applicable mandatory law provides otherwise.

15. Contacts

For questions about these Terms of Use, please contact us at:

“Europe A-Z” Ltd
UIC: 175125307
Registered office and management address: Country: Bulgaria

Region: Sofia (capital), Municipality: Stolichna

Locality: Sofia, postal code 1124

Sredets district

Street: 23 Tsar Ivan Asen II St., entrance A, floor 3, apartment 7
Email: writeusnow@europe-food-machinery.com

PRIVACY POLICY

Last updated: 19.06.2026

1. Introduction

This Privacy Policy explains how “Europe A-Z” Ltd, a company registered in the Republic of Bulgaria, processes personal data when you visit or use our website europe-food-machinery.com, contact us, or otherwise communicate with us.

For the purposes of applicable personal data protection legislation, including Regulation (EU) 2016/679, known as the General Data Protection Regulation or GDPR, we are the controller of the personal data described in this Privacy Policy.

This means that we determine why and how your personal data is processed.

2. Who this Policy applies to

This Privacy Policy applies to:

• visitors to our Website;
• persons who contact us through the Website, by email, telephone, or other communication channels;
• representatives, employees, or contact persons of business partners, suppliers, potential customers, or other organizations;
• persons who communicate with us regarding our company, machines, projects, technologies, or services.

The Website is intended for business and general informational use. It is not intended for children.

3. Personal data we may collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

3.1 Contact and identification data

This may include:

• name;
• company name;
• job title or role;
• email address;
• telephone number;
• business address;
• country;
• other contact details that you provide.

3.2 Communication data

This may include:

• messages sent through contact forms;
• email correspondence;
• telephone enquiries;
• information contained in documents or files that you send to us;
• records of your requests, questions, feedback, or business enquiries.

3.3 Technical and usage data

When you visit the Website, we may collect limited technical information, such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• approximate location based on IP address;
• referring website;
• pages visited;
• date and time of access;
• cookie identifiers;
• data about use of and interaction with the Website.

Some of this data may be collected through cookies or similar technologies. Please see our Cookie Policy for more information.

3.4 Data related to business enquiries

If you contact us regarding the machines we offer or other similar matters, we may process information related to:

• your business needs;
• your company or organization;
• the information requested;
• the commercial context of the enquiry.

Please do not send us confidential technical documents, trade secrets, or sensitive information unless we have agreed appropriate confidentiality terms in advance.

4. How we collect personal data

We may collect personal data:

• directly from you when you contact us;
• through the Website forms;
• by email, telephone, meetings, or other communication channels;
• automatically when you visit the Website;
• from your company or organization when you act as its representative;
• from publicly available sources where relevant to business communication.

5. Purposes of processing

We may process your personal data for the following purposes:

• to operate and maintain the Website;
• to respond to enquiries and messages;
• to communicate with you;
• to provide information about our company or the machines we offer;
• to manage business relationships;
• to prepare offers, proposals, or technical discussions where requested;
• to improve the Website and user experience;
• to protect the security of the Website and our systems;
• to prevent fraud, abuse, or unlawful activity;
• to comply with legal obligations;
• to establish, exercise, or defend legal claims.

6. Legal bases for processing

We process personal data only where we have a legal basis under applicable personal data protection legislation.

Depending on the situation, we may rely on one or more of the following legal bases:

6.1 Legitimate interest

We may process personal data where this is necessary for our legitimate business interests, provided that your interests, rights, and freedoms do not override those interests.

This may include responding to business enquiries, operating the Website, maintaining business communication, protecting our systems, and managing relationships with business contacts.

6.2 Legal obligation

We may process personal data where this is necessary to comply with legal obligations, such as accounting, tax, corporate, regulatory, or other compliance requirements.

6.3 Consent

Where required by law, we may rely on your consent. This may apply, for example, to certain non-essential cookies, analytics tools, marketing communications, or similar technologies.

Where processing is based on consent, you may withdraw your consent at any time.

7. Cookies and analytics tools

The Website may use cookies and similar technologies.

Strictly necessary cookies may be used to provide the Website and ensure its basic functionality and security.

Analytics, marketing, or other non-essential cookies will be used only where legally permitted and, where required, only after you have given consent.

For more information, please see our Cookie Policy.

8. Direct marketing

We will not send you direct marketing communications unless we have a legal basis to do so.

Where required by law, we will ask for your consent before sending marketing communications. You may opt out of marketing communications at any time by using the unsubscribe option in the relevant message or by contacting us at writeusnow@europe-food-machinery.com

Business-to-business communications may be sent where permitted by applicable law and where relevant to existing or potential business relationships.

9. Who we share personal data with

We may share personal data with the following categories of recipients where necessary:

• web hosting providers;
• IT support providers;
• email and communication service providers;
• analytics service providers, if used;
• professional advisers, such as lawyers, accountants, or auditors;
• public authorities, regulators, or courts, where required by law;
• business partners, subcontractors, or technical consultants where necessary for a project or enquiry and legally permitted.

We do not sell personal data.

10. International transfers

We process personal data mainly within the European Economic Area.

If we transfer personal data outside the European Economic Area, we will do so only where an appropriate legal mechanism is in place, such as an adequacy decision, standard contractual clauses, or another safeguard permitted by applicable personal data protection legislation.

11. How long we keep personal data

We keep personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

In general:

• technical Website logs may be kept for a limited period necessary for security and maintenance;
• enquiry and communication data may be kept for as long as necessary to respond to the enquiry and manage the relationship;
• business correspondence may be kept for the duration of the business relationship and for a reasonable period afterwards;
• accounting, tax, and legal records may be kept for the periods required by applicable law;
• data necessary for legal claims may be kept until the relevant limitation periods expire.

When personal data is no longer needed, we will delete, anonymize, or securely archive it, as appropriate.

12. Data security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or internet transmission can be guaranteed to be completely secure. You should be careful when sending us information electronically.

13. Your rights

Subject to the conditions and limitations of applicable law, you may have the following rights:

• the right to access your personal data;
• the right to rectify inaccurate or incomplete personal data;
• the right to request deletion of your personal data;
• the right to request restriction of processing;
• the right to object to processing based on legitimate interest;
• the right to data portability, where applicable;
• the right to withdraw consent where processing is based on consent;
• the right to lodge a complaint with a data protection authority.

To exercise your rights, please contact us at writeusnow@europe-food-machinery.com.

We may need to verify your identity before responding to your request.

14. Complaints

If you believe that your personal data has been processed unlawfully, you may contact us at writeusnow@europe-food-machinery.com

You also have the right to lodge a complaint with the Commission for Personal Data Protection or another competent supervisory authority.

Commission for Personal Data Protection
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria

15. Third-party websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policies of any third-party websites that you visit.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a new “Last updated” date.

17. Contacts

For questions about this Privacy Policy or the processing of your personal data, please contact:

“Europe A-Z” Ltd
UIC: 175125307

Registered office and management address: Country: Bulgaria

Region: Sofia (capital), Municipality: Stolichna

Locality: Sofia, postal code 1124

Sredets district

Street: 23 Tsar Ivan Asen II St., entrance A, floor 3, apartment 7

Email (privacy/contact email): writeusnow@europe-food-machinery.com

COOKIES POLICY

Last updated: 19.06.2026

1. Introduction

This Cookie Policy explains how “Europe A-Z” Ltd uses cookies and similar technologies on the website europe-food-machinery.com, referred to in this Policy as the “Website”.

This Policy should be read together with our Privacy Policy.

2. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. Cookies allow the website to recognize your device, remember certain information about your visit, provide functionality, improve performance, or collect analytics information.

Similar technologies may include pixels, tags, local storage, session storage, and tracking scripts.

3. Types of cookies we may use

Depending on the configuration of the Website, we may use the following categories of cookies.

3.1 Strictly necessary cookies

These cookies are necessary for the Website to function properly. They may be used for security, page navigation, load balancing, consent management, or other essential technical purposes.

These cookies usually do not require your consent because the Website cannot function properly without them.

3.2 Functional cookies

These cookies allow the Website to remember choices you make, such as language preferences, region, display settings, or other personalization options.

If these cookies are not enabled, some parts of the Website may not function properly.

3.3 Analytics cookies

Analytics cookies help us understand how visitors use the Website. They may collect information such as pages visited, time spent on pages, clicks, traffic sources, browser type, device type, and general usage patterns.

We use this information to improve the Website, understand visitors’ interests, and monitor performance.

Analytics cookies will be used only where legally permitted and, where required, only after you have given consent.

3.4 Marketing and tracking cookies

Marketing cookies may be used to measure campaigns, personalize content, build visitor profiles, or display relevant advertising on third-party platforms.

Currently, our Website is informational and does not function as an online store. If we use marketing or tracking cookies, we will ask for your consent where required by law.

4. First-party and third-party cookies

Cookies may be:

• first-party cookies, set directly by our Website; or
• third-party cookies, set by external providers whose services are embedded in or connected with the Website.

Third-party cookies may be used, for example, by analytics service providers, video platforms, map providers, security tools, social networks, or marketing services.

We do not control third-party cookies in the same way that we control our own cookies. Please review the privacy and cookie policies of the relevant third-party providers for more information.

5. Legal basis for using cookies

Strictly necessary cookies are used because they are necessary to provide the Website and ensure its technical operation and security.

For analytics, marketing, and other non-essential cookies, we will rely on your consent where required by applicable law.

You can withdraw or change your consent at any time through the Website’s cookie settings tool, where such a tool is available.

6. Managing cookies

You can manage cookies in several ways:

6.1 Cookie banner or cookie settings

Where the Website uses non-essential cookies, you may have the option to accept, refuse, or customize cookies through the cookie banner or cookie settings panel.

You should be able to withdraw your consent as easily as you gave it.

6.2 Browser settings

Most browsers allow you to block, delete, or manage cookies through the browser settings.

Please note that blocking some cookies may affect how the Website works.

6.3 Opting out through third-party tools

Some third-party providers offer separate opt-out tools. You should check the privacy or cookie information of the relevant provider for more details.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. The updated version will be published on this page with a new “Last updated” date.

If we make material changes to the way we use cookies, we may ask for your consent again where required by law.

8. Contacts

For questions about this Cookie Policy, please contact us at:

“Europe A-Z” Ltd
UIC: 175125307
Management address: Country: Bulgaria

Region: Sofia (capital), Municipality: Stolichna

Locality: Sofia, postal code 1124

Sredets district

Street: 23 Tsar Ivan Asen II St., entrance A, floor 3, apartment 7
Email: writeusnow@europe-food-machinery.com